Code No. 906.2
School District - Community Relations
Citizen Complaints
The board recognizes situations may arise in the operation of the school district which are of concern to the parents and other members of the school district community. Concerns of the community shall be resolved at the lowest level of decision making in the school district by the individuals closest to the concern.
Complaints or concerns brought to the attention of the board will be referred to the administration to be resolved. The board asks all of those with complaints or concerns to do the following:
- Matters concerning an individual student, teacher, or other employee should first be addressed to the teacher or employee.
- Unsettled matters from (a) above or problems and questions about individual attendance centers should be addressed to the employee’s immediate supervisor or to the principal of the attendance center.
- Unsettled matters from (b) above or problems and questions concerning the school district should be directed to thesuperintendent.
- If a matter cannot be settled satisfactorily by the superintendent, it may then be brought to the board. A letter to the president of the board will be brought to the attention of the entire board, or the item can be placed on the board agenda for the next regularly scheduled board meeting.
It shall be the responsibility of employees to assist community members in resolving their concerns and the responsibility of the administration to develop administrative regulations providing guidance to school district personnel.
Legal Reference: Iowa Code Chapter 279.8 (2003).
Cross Reference: 200 Series Board Meeting Agenda
200 Series Public Participation in School Board Meetings
Approved: May 8, 1989
Reviewed: February 23, 2009
Revised: